MY PROCESS

How I Approach Design

While every project is different and requires a unique approach, I use the following steps as a flexible process that helps guide me from problem understanding to successful solutions.

In practice, this process is highly collaborative and iterative - shaped by each project’s constraints, goals, and needs. I adapt each phase based on the problem to be solved, working closely with stakeholders and engineering to design, test, and continuously improve product experiences.

01

Define The Problem

Identify and understand the core problem while aligning on business goals, user needs, and constraints to clarify the opportunity and define what success looks like.

Key Activities & Deliverables

business goal alignment

constraint identification

requirements gathering

stakeholder interviews

success metrics definition

02

Research & Insights

Gather insights through research, stakeholder input, user experiences, and competitive analysis to better understand the problem space and uncover opportunities for meaningful and impactful improvement.

Key Activities & Deliverables

competitive analysis

heuristic evaluation

qualitative research

quantitative research

user interviews

user personas

user research

03

Define The Experience

Define what a successful solution may look like by mapping user journeys and workflows to structure the experience and prioritize the most impactful solutions.

Key Activities & Deliverables

feature prioritization

information architecture

journey maps

product roadmapping

site maps

user flows

04

Design Exploration

Explore design approaches through sketches and wireframes while collaborating with stakeholders to refine ideas and identify the strongest direction.

Key Activities & Deliverables

design direction identification

interaction design

lo-fidelity designs

sketches

stakeholder collaboration

stakeholder feedback

wireframes

05

Prototype & Validate

Build high-fidelity, interactive prototypes to test usability, gather feedback, and validate the experience before development to help ensure a successful launch.

Key Activities & Deliverables

A/B testing

feedback synthesis

hi-fidelity prototypes

interactive prototypes

usability testing

06

Deliver & Iterate

Partner with engineering through development and launch, then continuously address opportunities to improve the product through ongoing feedback and iteration.

Key Activities & Deliverables

component library management

design documentation

design system management

developer collaboration

iteration planning

track & measure user adoption

user feedback

UX QA

TOOLS

Most Frequently Used Software

Aha!

Figma

Framer

Google Analytics

Google Workspace

Jira

Microsoft Office 365

Miro

Notion

Photoshop

Slack

Trello

INTERESTED IN COLLABORATING OR LEARNING MORE?

MY PROCESS

How I Approach Design

While every project is different and requires a unique approach, I use the following steps as a flexible process that helps guide me from problem understanding to successful solutions.

In practice, this process is highly collaborative and iterative - shaped by each project’s constraints, goals, and needs. I adapt each phase based on the problem to be solved, working closely with stakeholders and engineering to design, test, and continuously improve product experiences.

01

Define The Problem

Identify and understand the core problem while aligning on business goals, user needs, and constraints to clarify the opportunity and define what success looks like.

Key Activities & Deliverables

business goal alignment

constraint identification

requirements gathering

stakeholder interviews

success metrics definition

02

Research & Insights

Gather insights through research, stakeholder input, user experiences, and competitive analysis to better understand the problem space and uncover opportunities for meaningful and impactful improvement.

Key Activities & Deliverables

competitive analysis

heuristic evaluation

qualitative research

quantitative research

user interviews

user personas

user research

03

Define The Experience

Define what a successful solution may look like by mapping user journeys and workflows to structure the experience and prioritize the most impactful solutions.

Key Activities & Deliverables

feature prioritization

information architecture

journey maps

product roadmapping

site maps

user flows

04

Design Exploration

Explore design approaches through sketches and wireframes while collaborating with stakeholders to refine ideas and identify the strongest direction.

Key Activities & Deliverables

design direction identification

interaction design

lo-fidelity designs

sketches

stakeholder collaboration

stakeholder feedback

wireframes

05

Prototype & Validate

Build high-fidelity, interactive prototypes to test usability, gather feedback, and validate the experience before development to help ensure a successful launch.

Key Activities & Deliverables

A/B testing

feedback synthesis

hi-fidelity prototypes

interactive prototypes

usability testing

06

Deliver & Iterate

Partner with engineering through development and launch, then continuously address opportunities to improve the product through ongoing feedback and iteration.

Key Activities & Deliverables

component library management

design documentation

design system management

developer collaboration

iteration planning

track & measure user adoption

user feedback

UX QA

TOOLS

Most Frequently Used Software

Aha!

Figma

Framer

Google Analytics

Google Workspace

Jira

Microsoft Office 365

Miro

Notion

Photoshop

Slack

Trello

INTERESTED IN COLLABORATING OR LEARNING MORE?

MY PROCESS

How I Approach Design

While every project is different and requires a unique approach, I use the following steps as a flexible process that helps guide me from problem understanding to successful solutions.

In practice, this process is highly collaborative and iterative - shaped by each project’s constraints, goals, and needs. I adapt each phase based on the problem to be solved, working closely with stakeholders and engineering to design, test, and continuously improve product experiences.

01

Define The Problem

Identify and understand the core problem while aligning on business goals, user needs, and constraints to clarify the opportunity and define what success looks like.

Key Activities & Deliverables

business goal alignment

constraint identification

requirements gathering

stakeholder interviews

success metrics definition

02

Research & Insights

Gather insights through research, stakeholder input, user experiences, and competitive analysis to better understand the problem space and uncover opportunities for meaningful and impactful improvement.

Key Activities & Deliverables

competitive analysis

heuristic evaluation

qualitative research

quantitative research

user interviews

user personas

user research

03

Define The Experience

Define what a successful solution may look like by mapping user journeys and workflows to structure the experience and prioritize the most impactful solutions.

Key Activities & Deliverables

feature prioritization

information architecture

journey maps

product roadmapping

site maps

user flows

04

Design Exploration

Explore design approaches through sketches and wireframes while collaborating with stakeholders to refine ideas and identify the strongest direction.

Key Activities & Deliverables

design direction identification

interaction design

lo-fidelity designs

sketches

stakeholder collaboration

stakeholder feedback

wireframes

05

Prototype & Validate

Build high-fidelity, interactive prototypes to test usability, gather feedback, and validate the experience before development to help ensure a successful launch.

Key Activities & Deliverables

A/B testing

feedback synthesis

hi-fidelity prototypes

interactive prototypes

usability testing

06

Deliver & Iterate

Partner with engineering through development and launch, then continuously address opportunities to improve the product through ongoing feedback and iteration.

Key Activities & Deliverables

component library management

design documentation

design system management

developer collaboration

iteration planning

track & measure user adoption

user feedback

UX QA

TOOLS

Most Frequently Used Software

Aha!

Figma

Framer

Google Analytics

Google Workspace

Jira

Microsoft Office 365

Miro

Notion

Photoshop

Slack

Trello

INTERESTED IN COLLABORATING OR LEARNING MORE?