Project Case Study
Bioinsights Web Platform
A comprehensive platform that enables access to functional medicine, equipping healthcare providers with the tools and insights needed to deliver personalized, patient-centered care.
Project Overview
Role
Founding Product Designer
Compay
Med-Tech Startup (B2B2C)
Timeline
December 2023 - Present (concept —> launch —> post MVP)
Bioinsights empowers healthcare providers to deliver root-cause care through functional medicine, helping patients achieve optimal health. The platform offers an all-in-one solution, equipping providers with the insights, tools, and resources needed to practice functional medicine seamlessly. From patient intake and virtual visits to diagnostics, treatment plans, and fulfillment, Bioinsights streamlines every step of the provider-patient journey in a single platform.
Challenge
Many healthcare providers have faced significant challenges in adopting functional medicine due to limited experience, knowledge gaps, and a lack of standardized protocols. Furthermore, they often have to navigate multiple platforms or systems to meet both their own needs and those of their patients, which complicates the process. As a result, the barrier to entry has been prohibitively high for many practitioners, causing them to turn away from functional medicine due to constraints like education, time, and resources. Due to this, it also remains difficult for patients to find and receive quality root-cause care from providers.
Solution
With the Bioinsights platform, our goal is to offer an all-in-one solution for accessing, practicing, and receiving personalized care through functional medicine. This platform not only provides healthcare providers with the essential tools and resources to deliver effective functional medicine, but also broadens access to root-cause care, enabling personalized and targeted treatments for a larger patient base at scale.
Collaborating Through Constraints
To launch our MVP product, we needed to move quickly. With limited resources and a lean team, we relied heavily on real user feedback to stay ahead. By maintaining ongoing discussions with leadership and stakeholders in the functional medicine space, we ensured that user needs were central to our design decisions. This approach allowed us to prioritize features that would provide the most value while putting less critical ideas on hold for future refinement. Our in-house functional medicine provider and her team were essential throughout the discovery phase and the entire MVP design process. Their insights helped us identify several key elements that drove the initial platform design:
Design System
Features
The Bioinsights Core Workflow
Our platform guides providers through every step of the patient care process, integrating each phase of the provider-patient journey into a seamless, cohesive experience.
Results
Bioinsights is an all-in-one platform designed to make functional medicine more accessible for healthcare providers. Through it's streamlined workflow and productivity tools, it boosts provider efficiency and productivity, while guiding providers at every stage to ensure accuracy and up-to-date patient health information. The platform offers valuable insights and educational resources, keeping essential information readily available and empowering providers to select the most effective treatments for their patients. It also enhances patient engagement by providing clearer visibility into their health and treatment plans. By integrating these features into a single platform, Bioinsights helps providers deliver optimal care and achieve the best possible health outcomes for their patients.